Q1 : Can you provide free samples?
A1 : Yes, but please pay a small order deposit before you place the mass production order. We will let the deposit deduct the mass production goods cost when you place the final order.
Q2 : Is it possible to make free samples?
A2 : Yes, can I sign a mass production purchase contract before making customized samples? And pay the deposit of the order? In this way, we can provide you with proofing for free.
Q3 : The price of your product is too high, N times the price of others.
A3 : I’m sorry to get such bad information from you. It’s the first time I heard that the price of our product is high and it is N times the price of others. Thank you for giving me this information, to express my gratitude. When you sign a mass production contract with us, I will send you a beautiful gift on behalf of the company.
Q4 : Can we Customization of the product?
A4 : Yes, tell us your pantone number or mail address. For more information please discuss with us.
Q5 : Can print our logo or company name on the products?
A5 : Sure.Your logo or company name can be printed on your products by printing, sticker.
Q6 : What are the payment terms for sample cost and order amount?
A6 : For example, we accept West Union. For bulk order, we can accept T/T, Trade assurance, and L/C at sight payment.
Q7 : How soon get a sample of new products gallon water bottle, outdoor water bottle? and what is lead time?
A7 : Most samples can be sent out within 1 week. Usually, our lead time is 10 days.
Q8 : Our order is very urgent. Can I prioritize the production of my order?
A8 : Yes, I need to communicate and coordinate with engineering, production and planning. If possible, I will notify you as soon as possible.If you can't arrange it, please don't worry, because I have received feedback from your urgent order. I will always pay attention to this project, and follow up throughout the process, and urge the production to be completed as early as possible while maintaining quality and quantity, and strive to complete it in advance as much time as possible.
Q9 :The quantity of my purchases is large enough. Can I guarantee to reduce the purchase cost by 5% every year, or we will cancel the purchase plan with you.
A9:Yes, I can only give you a verbal promise on behalf of the company. If you can increase your purchases by 10% every year in the next 10 years, we can promise to reduce the cost by 5% every year to supply your market, but the premise the cost of raw materials cannot be higher than it is now.
Q10 : Your proofing (bulk goods) production time is too long, and others promised to do it in half the time.
A10 : Thank you for your feedback to me. Regarding the sample (bulk goods) time, as long as it is within a reasonable range, we will definitely be able to achieve it. At the same time, we dare to sign the contract. As for the promise that others can complete in only half of our time, I’m not very appreciative, but if you sign a contract with the other party and the other party really can’t do it, you can only wait patiently while delaying the sales plan. Now, even if you no longer look for cooperation with the other party for the next order, you will only bear the loss this time. After all, I have seen this situation many, many times.
Q11 : Why can't I customize my own packaging if the order quantity is small?
A11 : The actual materials and time used for a small amount of packaging customization or water bottle customization are almost the same as those of a large quantity of bulk goods. The packaging factory can not make a profit, so it will not provide a small amount of packaging customization service.
Q12 : Can I pay 30% of the payment first, and the remaining payment will be paid in batches within 3 months after I receive the goods?
A12 :When can the order be signed? I will use the advance payment you paid to purchase raw materials, and a considerable part of the raw materials we have come on credit, then most of your remaining payments will be paid by us to the material supplier. In order to maintain our good business reputation, we never default on payment from suppliers. So please understand that my supplier will not let us agree to pay the final payment in 3 months.
Q13 : Can I first place the mass production goods and pay a 30% deposit, and then we will take away 30% of the mass production goods first? And will we pick up the subsequent goods in N months in batches?
A13 :We can meet the requirements of customers for picking up goods in batches, but we need customers to cooperate with this way of picking up goods. We require customers to pay 50% of the deposit first, and settle the balance of the actual number of goods picked up for each delivery, and the remaining goods We can keep it for customers for 6 months, and we will charge a storage fee every month for more than 6 months. We will propose the specific cost when signing the contract because we have to bear the risks of damage and other risks.
Q14 : Why can other people provide me with various test reports for free, but you need us to bear the cost of testing?
A14 : There is a Chinese saying that "the wool comes from the sheep". All tests will have expensive test costs. These costs will eventually be shared in the cost of the product. The more tests provided, the higher the cost of each product. . Perhaps the products you purchase do not require some testing, but when you make order, your product costs will be more expensive than you don't know. We let customers bear the cost of testing to show that our products are genuine at a fair price. We have absolute confidence to pass various tests. At the same time, we will not share any unrelated costs in the unit price of the product. And we also promise that when your purchase quantity reaches a certain amount, we can make these inspection costs deduct the purchase price.
Q15 : How to place order?
A15 : Discuss Order---- Check PI ------ Arrange 30% deposit ----- Mass Production ------ Delivery Goods ---- Arrange Balance ---- Get Goods -----Sale and Make Profit